Restaurant SMART POS

Contains ads
3.4
945 reviews
100K+
Downloads
Content rating
Everyone
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About this app

Must have system for those who run restaurant, cafe, bar, coffee shop.

FoodZaps is an integrated QR/Web Ordering, POS, eWaiter, eKitchen, TV Menu Board and Queue that allow your staffs and customers view and place order any time any where. The QR/Web Menu Ordering can be easily setup within 5 mins.

FoodZaps also provide integrated customer loyalty program which require no physical card and easy to sign up.

+++++++++++++++++++++++++++++++++++++

FoodZaps is a one-stop solution used by waiters, to key in orders, or double confirm Self-Ordering from customers, on the spot real-time and on-premise, with your choice of Android operating devices, tablet, hand-held mobile and terminals. The orders will be sent immediately to the Kitchen Printer and Kitchen Display Unit. There is no need for staff to memorise the menu, as the menu is displayed on the handheld device, a great opportunity for the staff to upsell, focus on hospitality and level up the customer experience.

Absolute Benefits:
• Let your customer self-order using their own mobile (Apple and Android)
• Use Pineapple Loyalty to reward your customer
• Let your waiter up-sell and suggest popular dish recommendations
• Order accuracy eliminates writing errors and missing papers orders
• Start or Continue to order at any time, for any table
• Order are sent immediately from the eWaiter to the Kitchen
• Easy configuration
• Increase in labour efficiency
• Flexible Hardware

FoodZaps has a full suite of solutions that allow you to choose the right technology that fits into your business model and budget to achieve the ultimate business goals with greater customer experience.

Customer Self-Order
- Using Customer’s Own Mobile
- Scan QR & Self-Order
- Pineapple Loyalty (auto sign up with Facebook and Google)

Dine-In Restaurant
- SMART POS
- Mobile eWaiter

Grab & Go
- SMART POS
- Customer Display
- Queue Display

Kitchen
- Kitchen Display Unit
- Inventory

Staff
- Attendance (Clock In/Out)
- Order History
- Access Control
- Performance

Report
- Auto Email
- Auto Backup
- Online Portal

FoodZaps POS help to save money, save manpower, better customer experience and increase sales!

FoodZaps is also the Grand Winner of Singapore’s IT Federation, Best Innovative Infocomm Product - Digital Services (Gold) Award 2017.

If you need more support, please click on the following link:
https://forms.gle/2e2dHXWhMTzekcrS8

Privacy Policy:
https://www.foodzaps.com/privacy-policy
Updated on
Apr 19, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.6
737 reviews
A Google user
June 16, 2019
I am only a seasonal user of my plan. Every year there has been a problem, most of them related to My mistakes. The support team has always been helpful & patient with me through my efforts. The plan works exceptionally well for what we do for 1 week per year; and, for this reason, I signed up again this year. I decided to sign up a month early to work on my menu and hardware. I paid for my plan on June 3, 2019 and my account, in their emails, is active. The reality is that it isn't!!! Everywhere I go, my tablets, their website, my plan says expired. I can't adjust anything the way I want because my plan shows that it's expired. I sent my first message to support on June 7, 2019. They sent an email, in return, saying that my question would be answered in 24 hours. It's now June 15 and I have received no information from support. I sent another message on June 10, 2019, as a response to the message I received, which said, I would be contacted in 24 hours. I received no response from that message either. I have no idea what is going on with this company, but I'm more than 12 days into my plan & I can't use it! If you can find another app, use that instead.
28 people found this review helpful
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FZ Digital
June 19, 2019
Dear Kickers and Keepers, sorry to hear about that. It is unacceptable on our end. May I know the email address or ticket number? I will look into it. - Rina [rina@foodzaps.com] Thank you.
A Google user
October 23, 2019
App is highly intuitive and easy to navigate. Will definitely explore on how it can be integrated into our stores.
4 people found this review helpful
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FZ Digital
October 23, 2019
Dear James, do drop us an email to [assist@foodzaps.com] if you have any questions. If you are based in Singapore, do meet our team in our SG HQ office. Glad to hear that the app is good. Have a blessed year ahead!
Leo Doan (linhmip)
June 6, 2021
Been using the app for 5 years and it exceed my expectations. Although there are glitches sometime, the company is very attentive and willing to fix the errors quickly.
57 people found this review helpful
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FZ Digital
November 14, 2019
Dear Leo, do send the control station id to assist@foodzaps.com and our team developers will check. The new update is required by Android to fixed a couple of security issues and breaks quite a few features and we are trying to fix them. We appreciate your patience as our engineers work around it. Thank you.

What's new

Enhance the customer experience by reducing minor defects and improving overall stability